We left the hotel at 5:30 AM. It was about a 20 minute drive to the airport. Finding the rental car drop was pretty easy to do. GPS's are wonderful. However, determining how to get in the Hertz portion of the lot...not so obvious. And was there a person there to receive your car? Nope. Anyway, we found the return spot, parked the car, went to the booth and found a pull out security drawer where it said to leave your car keys when they are not there. So we did. It felt a little uncomfortable to do that since I was returning it one day early and at a different location in the UK. The clerk at Heathrow told me that I only had to contact them if I was extending my stay with the car. I could drop it early and at any UK location. The drop fee added on allowed me to do that. But we'll see. Hopefully they will email me my final bill.
Our flight to Newark...the only flight on United to the US from Glasgow was to leave at 9 AM. We were at the airport, checked in and through security by 6:45 AM. All good. So I just researched other paths that we can take from Newark to try and get home....assuming we got seats out of Glasgow...which we did. But, the 5 Business Class seats were purchased by someone in the last hours. Seat count went from 12 open seats to 6. Made us worry a bit. But we're on our way home as I write this part of the blog.
Well, we arrived early at Newark. But it became obvious it was a zoo there. We had booked ourselves on a flight to Houston. Upon arrival, I was 11 in the queue and Denise was like 19. Pretty rare that people get between us. But this was the beginning of a weird travel day.
So we sit down and I start searching other routes not paying much attention in front of me. A Denver flight was 3 hours delayed but now boarding. It actually left with 4 seats open! I should have caught that. Anyway our Houston flight started to board. I gave it no hope for us to get on. But because of so many Newark challenges, there were many disconnects. Anyway, Denise and I got on...the flight has and continues to be the flight that does not want to fly.
After boarding, we were told that they needed to wait for the clouds to divide and provide the super highway out of here. After about 45 minutes, we finally backed out and got into the queue to depart. After moving slowly towards the runway, our plane takes a right turn out of the line. The captain comes on and says they have him a different route. And that new route..well we don’t have enough gas. So back we go to a gate to get gassed up. After about 30 minutes, I watch the gas pumping truck pull up. The driver sat there for about 20 minutes eating lunch. Finally he gasses us up. We’re finally ready! After another 45 minutes in the plane not flying, the pilot finally comes on and says we can get off the plane. Due to weather issues now in Houston, we cannot leave. So into the terminal we go. After about an hour or so, we hear another Houston flight get called for boarding. That flight was long gone when a gate agent comes out, after our plane had sat there an hour or more, and said the plane now needs to be ‘catered’...have food restocked on it. What were they doing for the last hour or so!!!! Please, at this point spare me the darn pretzels! 30 minutes or so later, we finally board. We all get on and suddenly some guy starts having chest pain. That must have passed. We are now in a queue of planes waiting to take off. It is 6:44pm est. we were supposed to leave at 1:10 pm est! 5.5 hours of United playing with us. And to boot, I have economy seats and my legs are up around my ears!
So we sit down and I start searching other routes not paying much attention in front of me. A Denver flight was 3 hours delayed but now boarding. It actually left with 4 seats open! I should have caught that. Anyway our Houston flight started to board. I gave it no hope for us to get on. But because of so many Newark challenges, there were many disconnects. Anyway, Denise and I got on...the flight has and continues to be the flight that does not want to fly.
After boarding, we were told that they needed to wait for the clouds to divide and provide the super highway out of here. After about 45 minutes, we finally backed out and got into the queue to depart. After moving slowly towards the runway, our plane takes a right turn out of the line. The captain comes on and says they have him a different route. And that new route..well we don’t have enough gas. So back we go to a gate to get gassed up. After about 30 minutes, I watch the gas pumping truck pull up. The driver sat there for about 20 minutes eating lunch. Finally he gasses us up. We’re finally ready! After another 45 minutes in the plane not flying, the pilot finally comes on and says we can get off the plane. Due to weather issues now in Houston, we cannot leave. So into the terminal we go. After about an hour or so, we hear another Houston flight get called for boarding. That flight was long gone when a gate agent comes out, after our plane had sat there an hour or more, and said the plane now needs to be ‘catered’...have food restocked on it. What were they doing for the last hour or so!!!! Please, at this point spare me the darn pretzels! 30 minutes or so later, we finally board. We all get on and suddenly some guy starts having chest pain. That must have passed. We are now in a queue of planes waiting to take off. It is 6:44pm est. we were supposed to leave at 1:10 pm est! 5.5 hours of United playing with us. And to boot, I have economy seats and my legs are up around my ears!
Now I sit in Houston. The good news is that our flight to SLC (at 6 PM Houston time) has been delayed 5 hours. We arrived to IAH at 9:15 PM. So, we are waiting to see if we can get on this flight before we try to get a hotel. It actually looks pretty good that we will get seats.
Well, I lied. I'm now adding to this blog Sunday morning at 10:00 AM in Houston airport. The plane to SLC last night arrived at about 10:45 PM with intentions to leave at 11 PM. However, the gate agent soon came on and said that the cock pit crew had 'timed out'. Their shift was complete. She said that they needed to get another cock pit crew to fly the plane. So we waited, and waited and waited. They brought out snacks, drinks, blankets (because it was real cold). People were getting really anxious having been at the airport all day trying to get to SLC. At 1 AM in the morning, United Operations cancelled the flight with no intentions of flying the plane later in the morning. So everyone had to go to Customer Service, get in line with hundreds of other disgusted customers to get a seat on some flight the next day. And because there were seats on flights today at 7 PM and 10 PM...they would not put them on other airlines. People were furious. We were wondering what to do since non-revenue (stand by) people get no love by the airlines. I struck up a conversation with a young guy who had a potty mouth. He was to be in SLC to get a car and drive up to Idaho to meet family and friends for a fishing expedition on the Snake river. He's going to miss a lot of that trip. :-( After the shock of this crazy flight, Denise and I headed towards baggage claim. Denise started calling hotels since we were past midnight and could not book them online. The first one we tried said they were full until Tuesday night. The next one, the guy said he had a room but that we would need to get a taxi to get there. We thought ok...but when Denise handed me the phone the guy had hung up. The next hotel we chose was the Best Western JKK Inn and Suites. They answered, said they had a KING Size bed suite for $80 and that they would have a shuttle to us in 15 minutes. It worked like clock work. We were in a very nice room by 1:45 AM. It did not take long for me to be sound asleep.
At about 4:00 AM, my body told me I was still in Scotland and what was I doing sleeping?!?! I tried to ignore it. But my brain kicked into gear wondering how we might get home later. So I got up quietly, grabbed my IPad and started looking at flights into SLC (from Denver, SFO, ORD and IAH). Denver and SFO had very late flights that had tons of seats. So if I could get us to one of those two airports, we would get home...at about 12:30 AM tomorrow morning. That sounded horrible...but what do you do. Now the question, how can I get to Denver or SFO? Looking at direct flights from IAH, all flights showed oversold to those two locations. We could surely list us for one of them and then hope disconnects occur and seats open. But I was tired playing that roulette wheel. So I started looking at flights to other airports where I could connect back to the hub airport (SFO or Denver). I found one flight to Telluride\Montrose Colorado at noon that had 11 seats available. It had a connecting flight at 5 PM back to Denver with 3 seats open. Neither flight had stand by passengers listed. But before I listed us on this path, I wondered about driving to Denver. So I checked that out. It turned out that driving to Denvver or Salt Lake City would take 6.5 hours to do. We could do that...but would a one way car cost from Telluride? So I quickly looked that up. I could get a car for $90. That beat the cost of buying two tickets on another airline (which I looked at and the cheapest was $1000 for both of us...and that was Frontier and Southwest). So I reserved the car in Telluride, booked us on flights to Telluride\Denver\SLC and called it good. I went back to bed to try and get some sleep. Never happened...but it was a nice thought.
Denise started waking up around 7 AM. I asked her if we should give one direct flight to SLC from IAH a shot. She said yes. So she quickly got up to shower and wash her hair since that had not been done for a while apparently. I listed us on the IAH to SLC flights. After I showered, I ran downstairs and partook of the free breakfast (yes, Julee, they had waffles). Denise eventually came down. She ate her breakfast and by 8:30 AM we were on a shuttle back to the airport.
It was interesting to be at the 10 AM SLC flight. My friend was there again. He paid $170 for a hotel room, he said. But the airline did give him a $150 voucher for some reason. I don't know. But none of the revenue standbys got on and certainly us non-rev standby's did not. So now I'm writing this waiting for our flight to Telluride. We've made the decision that if we get there, we will rent the car and take the 6.5 hour drive taking the fate of arriving to SLC in our own hands. Our journey still continues...maybe more to be added to the blog later!
What a day of flying....that put a lot of questions in my mind. How did United not know that the cock pit crew was going to 'time out'? Why didn't they have an alternative crew waiting? Why did it take 2 HOURS to tell us and cancel that flight? They knew the status of things when that plane arrived. In Newark, why did they wait to 'cater' the plane after it had sat there for an hour plus! Why wasn't the plane fully gassed up before taxing in Newark when the route was changed and we had to go back to the gate? Yes, we had weather issues. But boy, United operations seemed to be dropping the ball all over the place. If I was a paying customer, social media would be getting an earful from me on how United handled all of our situations.
Some summary thoughts on our Great Britain trip...
Driving in the UK is not so bad. But you really need another set of eyes making sure you count the right number of pull outs from the round a abouts, watch all lanes of traffic and make sure you always drive on the left side of the road. Denise is wonderful at doing this. I know I scare her a few times each time we do this.
The food has been pretty good. We ate a lot of Fish and Chips. But I find that I don't get so hungry when I travel and only need to eat a nice breakfast, a snack and then a light dinner. I wish that was the case in the US.
In the future, we need to investigate activities in towns we are going to be in. I would not have come to Edinburgh during their Festival month nor would I have tried to be in Glasgow when the European Track and Field Championships are going on. I guess I could have planned in advance and bought tickets to such...and that would have been fun. But having not done that...way too many people to deal with.
I want to return to Scotland in June or thereabouts. It is so green and beautiful. I'd like to drive up into the Scottish highlands. They say they are amazing to see. And you can get from one coast to the other in about an hour. Pretty interesting.
I'd like to return to Wales but spend more time on the southwestern coast line. It looked pretty amazing. So much we could have seen and experienced there. We packed a lot in during this trip. But there is so much more that we could have enjoyed. Such is traveling I guess.
Pictures....
This picture describes our day....almost 24 hours of hotels and airports.